![]() Locating bulky goods to any other level other than the ground floor. What isn't included in our local delivery service?ĭelivery to areas outside of the specified Delivery locations.įree Delivery of items purchased at a physical store location. *If you are located in a country or rural area, the courier may only deliver to your local Post Office. Preferred Courier will deliver your purchase to your front door.* We pick and pack your goods ready for shipping within one business day. What happens when the goods are to be delivered using our preferred courier service? We cover from Harvey to Margaret River and as far-east as Collie, WA. We cover from Rockingham to Quinns Rocks and as far-east as Mundaring, WA. If this occurs please contact us by emailing our team at In some instances the item(s) you select may be too bulky to be shipped from WA and you will be presented with no shipping options. You are able to get a shipping quote by entering your postcode in the quote box on the product page or in your cart. Our warehouse that services our shipping is based in Western Australia, shipping costs to remote areas and areas outside of Western Australia may be higher than anticipated. We use our own agents for delivery to Perth Metro and selected South West locations, all other deliveries are sent via our preferred courier service. Deliveries outside of the Perth Metropolitan Area will be reviewed on a case by case basis. Delivery will be calculated based on your location and the total dimensions & weight of your package(s). offers local delivery options within the Perth Metropolitan Area. Our staff will then reach out to organise another delivery (if possible) or a full refund. If our driver is unable to complete a delivery due to any health or security concerns then they will inform you and leave the property. Please still have your ID ready to show a driver from a distance (no closer than 1.5 metres). This is to ensure that there is zero contact between you and our driver. Regardless of the answers to the questions above, we will not require a signature on delivery, nor will the driver be required to present you with any paperwork. Photographic evidence and GPS tagging will be used to identify that the delivery has been completed. If the answer is YES to any of these questions, our delivery staff will not enter your property, and will leave your items in a secure location on your property. Have you or anyone else in your household returned from overseas in the last 14 days?ĭo you wish for our drivers to leave your parcel in a secure location on your property? Have you or anyone else in your household exhibited any cold-like symptoms in the last 7 days? Our delivery drivers are required to ask the following questions: takes the COVID-19 pandemic very seriously and has implemented the following changes to our delivery process.Īll of our staff and contractors are required to follow strict hygiene protocols and will sanitise their equipment and hands before and after every delivery. We offer a delivery service that operates from Monday to Friday with the exception of public holidays. Terms and Conditions of Sale, these Click & Collect Terms and Conditions prevail to the extent of any inconsistency. To the extent that these Click & Collect Terms and Conditions conflict with or are contradictory to the general Hart & Co. If you elect to use Click & Collect, you will receive the following from Hart & Co.:Ī confirmation email confirming receipt of your orderĪn email attaching your tax invoice from Hart & Co. to organise the collection of your purchase, including within the specified time frames, is subject to anything outside the reasonable control of Hart & Co. For further information please contact the Hart & Co. For privacy reasons, we may not be able to disclose the reason for your order being cancelled. ![]() reserves the right to cancel any orders which do not pass our fraud checks. ![]() Team to discuss the status of your purchase. If there are any difficulties with processing your order, you will be contacted by the Hart & Co. purchase is subject to a fraud analytic pre-screening that is undertaken during the payment process. store Ĭollect your purchase from your nominated Hart & Co. will send you a receipt confirmation email of your order, once validated, you will receive a Tax Invoice, which you will be required to present at the time of collecting your order, from your chosen Hart & Co. Once you have selected Click & Collect, you can proceed to the next stage of the checkout, and complete the rest of your order as normal Select your products, add to your Cart and proceed to Checkout Įnter the ‘Postcode’ and ‘Suburb’ from which you wish to collect, during ‘Step 1 - Billing Details’ of the checkout ĭuring ‘Step 2 - Delivery Options’ of the checkout, select Click & Collect as your preferred method
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