2/28/2024 0 Comments Doordash number supportReturn 200 for an order success, a non 2xx will be treated as an order failure. Synchronous Order Confirmation Ĭonfirm the order with a DoorDash order webhook call. Partners can utilize asynchronous or synchronous order confirmation methods. Include the id of the order (which you should have received from the webhook) in the URL parameters. Once you’ve received an order, you’ll need to let DoorDash know if you’re able to fulfill it. Merchant_tip_amount: This is the tip amount left for the staff by the end user. Details of expected values can be found in the Order Model. Details of expected values can be found in the Order Model.Įxperience: This field can be used to understand if the order has been placed on Doordash, Caviar or Storefront. This will be used if the prep time is not sent back in the order confirmation message by the provider (details on this field later on in this document).ĭelivery_short_code: This field can be used to share a shortened unique delivery identifier that can be passed on the Dasher app for order pickup.įulfillment_type: This field can be used to understand if the order is for Dasher Delivery, Merchant Delivery (Self Delivery), or Customer Pickup. Tax_amount_remitted_by_doordash: If is_tax_remitted_by_doordash is TRUE, this field denotes the amount of tax that was remitted.Įstimated_pickup_time: This is the estimated time that the Dasher will arrive at the store based on an internal DoorDash algorithm. DoorDash will send a flag on the order to notate whether tax was remitted by DoorDash. Is_tax_remitted_by_doordash: When a store is in a Marketplace Facilitator designated state, DoorDash is responsible for remitting taxes. This is a store level setting and can be configured to block special instructions from being entered or to allow special instructions up to a specified max length. ![]() Special_instructions (optional): DoorDash can allow customers to enter special instructions at the item level. All incoming orders will have a status of NEW. This Order object will contain an id field that you’ll need later to confirm the order with the PATCH endpoint, so please keep track of it. The Order object is fully detailed in our API Reference documentation, and we’ve also included a sample instance here.
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